The rise of customer portals and self-help customer service – Salesforce
https://www.salesforce.com/hub/service/customer-portal/
Best practices for accommodating the demands of modern customers with self-help customer service and customer portals without losing the personal touch.
What is a Customer Portal? | Insite Software
https://www.insitesoft.com/resources/glossary/customer-portal/
A customer portal is a private, secure website that enables businesses to share … portal, your customers only have access to the products and services that are …
What is a Self-service portal? | Freshdesk
https://freshdesk.com/self-service-portal
It’s essentially the launch pad for any customers who need support. From the self-service portal, customers can search for knowledge base articles, visit a …
Customer portal – ServiceNow Product Documentation
The customer portal is a web interface based on the ServiceNow Content … Set up communication channels Customer service web channel Customer portal.
Customer Portal, Customer Self Service Portal, Self Service … – NetSuite
http://www.netsuite.com/portal/products/crm/customer-service-management/portal.shtml
NetSuite CRM+ includes a Robust Customer Portal, allowing your Customers to Post Service Issues, Place Orders, View Order Histories, 24/7 availability, – Free …
What Is a Self-Service Portal? – IT Customer Portal Software | SysAid
https://www.sysaid.com/cookingit/what-is-a-self-service-portal
A self-service portal is a website, consisting of self-service and self-help functions, that enables and empowers the consumer to request services, find information …
Online Customer Portal: Why Your Business Needs One – TeamSupport
https://www.teamsupport.com/blog/4-reasons-why-business-needs-an-online-portal
Aug 16, 2019 – Learn 4 reasons why having an online customer portal is the best way to help customers find self-service support options.
Customer Portal – Knack
https://www.knack.com/solutions/customer-portal
Easily build your own customer portal with Knack so your customers can login and … No more needing to translate paper forms or integrate with other services.
Service Customer Portal – ServiceMax
https://www.servicemax.com/cp/service-customer-portal
Learn how the ServiceMax Service Customer Portal can help your business and customers shine.
Corporate Customer Service Portal Guide | Smartsheet
https://www.smartsheet.com/customer-service-portal
With a good customer portal, businesses can empower customers to get information about their products and services and help themselves when they have a …
Customer Portal: Self Service Portal – Chargebee Docs
https://www.chargebee.com/docs/customer_portal.html
Chargebee’s customer portal allows your to provide your users access to manage their subscriptions.