Dynamics 365 Portal Case

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/portals/administer-manage-portal-dynamics-365

Dec 2, 2018 – Portal capabilities for Dynamics 365 for Customer Engagement … and case management, opportunity management, membership, profile, and …

https://community.dynamics.com/365/customerservice/f/763/t/301510

I hope what I am trying to describe makes sense so here goes: Our instance of Dynamics has a workflow that sends out an email when the case has been closed …

https://www.powerobjects.com/blog/2017/04/11/making-the-case-for-customer-portals/

Apr 11, 2017 – Learn how to keep ahead of the ever-increasing demands of customers by implementing a powerful tool: Microsoft Dynamics 365 Portals.

https://www.crmsoftwareblog.com/2019/05/microsoft-dynamics-365-portals/

May 16, 2019 – In the case of client portals, they maximize customer engagement by … Here are just a few ways Dynamics 365 portals can benefit your …

https://us.hitachi-solutions.com/blog/dynamics-365-portals-why-you-need-them-and-how-to-try-them-for-free/

Enter the Customer Service portal. If you’re using or planning to use CRM for case management, a fantastic extension to that is the Customer Service portal.

https://www.bruce365.com/2019/03/04/using-portal-metadata-to-change-the-case-create-process/

Mar 4, 2019 – When you have a Dynamics 365 Portal up and running and you provide the capabilities for contacts to create cases, the standard out of the box …

https://ledgeviewpartners.com/blog/microsoft-dynamics-365-for-customer-service-customer-self-service-portals/

Microsoft Dynamics 365 for Customer Service Within the portal, customers can create their own cases to request assistance from the organization. Before …

https://www.sherweb.com/blog/dynamics-365/dynamics-365-portal/

Oct 3, 2018 – What you can practically achieve with a portal for Dynamics 365 is an increase of expertise in web engagement, knowledge and case …

https://docs.coveo.com/en/446/

In short, Coveo for Microsoft Dynamics 365, when deployed in your portal, enhances the user experience that your portal offers to … Deflecting Support Cases.

https://www.d365ug.com/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=c7eade0e-8126-4091-f919-ec945e903714

Portals for Microsoft Dynamics 365: Intro, New Features, Use Cases and Tips. Nikita Polyakov. Senior Solution Architect, FastTrack. Customer & Partner Success.

https://readyxrm.blog/2019/07/04/dynamics-365-customer-self-service-powerapps-portals-creating-a-case-on-behalf-of-another-account/

Jul 4, 2019 – A common question I get about using Dynamics 365 Portals (aka … Service PowerApps Portal) is the ability to create cases on behalf of other …

https://www.htcrm.com/dynamics-365-portals-what-are-they-and-how-can-they-help-your-business/

Apr 25, 2019 – Did you know that with each Dynamics 365 instance, you have … that your employees then take that submitted issue and create a case in CRM …